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Our client is a market leader in financial services with a national presence and has seen growth in their market for a number of years. A new role has been created within the team for a Senior Researcher to lead multiple high–profile projects within the business and to report the findings through to director level. This role will give you the opportunity to play a huge part in a large organisation with visibility to the top of the business and will reward you for your success.

Covering both qualitative and quantitative methods you will face new challenges each day. Co–ordinating and managing focus groups forms a key part of the role and you‘ll need an empathetic approach to build trust with a sensitive customer group. On a day–to–day basis you will manage the customer tracker using SPSS and ensuring all stats produced are 100% accurate to effectively report the results across the group. Key areas covered through this are customer satisfaction, customer confidence and brand reputation. All qualitative research is managed in–house and you will manage focus groups across the UK on a regular basis as well as developing online qualitative surveys. Additionally this role will cover competitor monitoring and reviewing the wider socio–economic environment.

To be considered for this role you should be an experienced market researcher having operated at a minimum level comparable to a Research Manager or Senior Research Executive. You will need to have experience managing focus groups and be able to communicate with people around sensitive issues to extract key information. Your experience could come from an agency or clientside environment but you must have significant experience managing qualitative research projects and be committed to developing your research career through MRS training courses that will be provided. You should also be an excellent report writer with high standards of English and be confident presenting to director level.

This research job is commutable of Leeds, Bradford and Harrogate locations.


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